Returns & Exchanges

At iTokri, we celebrate the uniqueness of Indian handicrafts and offer a 15-day easy return policy for our fashion and lifestyle products. If you are not completely satisfied with your purchase, we ensure a smooth and transparent process for returns and exchanges.

Return Process

• 1.
  Initiate Request

  Log in to your account and visit the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.

• 2.
  Quality Inspection

  Ensure the garment is unused, unwashed, and maintains all original tags and packaging for a successful quality check by our team.

• 3.
  Reverse Pickup

  We will arrange a free reverse pickup from your address; simply hand over the securely packed parcel to our logistics partner.

• 4.
  Refund or Credit

  Once the item reaches our warehouse and passes inspection, we will process your refund to the original payment method or provide store credit as per your preference.